At Petals at Bibendum, we specialise in luxurious, high-quality flowers perfect for any occasion. Some of our collections are crafted to be more accessible with sweet savings, making it possible to enjoy premium blooms at a range of price points without compromising on quality.

We provide four delivery options: London 3-hour, London same-day, London next-day, and Nationwide. However, delivery availability may vary depending on the specific care required for each flower type. Each product page includes a delivery message specifying which options are available for that item, so please refer to this message before placing an order.

We deliver throughout the UK. For London 3-hour delivery, please contact us via the number listed on our Contact Us page before placing your order to confirm availability. Be sure to check the specific delivery message on each product page to understand what delivery options apply to your chosen bouquet.

We accept the following payment methods:

• Shop Pay
• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• Klarna

Orders can typically be modified or canceled if you contact us within a few hours of placing your order, and providing your order has not been dispatched. Same-day delivery orders may have limited flexibility due to their quick processing time.

Our luxury collection includes three sizes: Elegant, Grande, and deluxe. In the Sweet Savings collection, you’ll find Elegant and Grande sizes for selected bouquets, while some are available in a single size.

Our flowers typically last between 7-10 days with proper care. For best results, keep your bouquet in a cool area, replace the water daily, and trim the stems.

Currently, our bouquets do not come with a vase.

As we work with fresh, seasonal blooms, there might be times when a particular flower is unavailable. Don’t worry! Our expert florists will always choose the closest substitute in color, variety, or overall aesthetic. If a major substitution is necessary, we’ll contact you beforehand to ensure you’re happy with the replacement.

If you experience any issues with your order, our team is here to help resolve it. Please reach out to our customer service for assistance on +44 7734487109.

No, You can check out as a guest, but creating an account allows you to save your details, track orders, and access exclusive offers and discounts.

Our customer support team is available via email or phone. Visit our Contact Us page for more information.